If you’re using Celcom wireless broadband, you should be well-aware of the 5GB data usage limit based on its fair usage policy. Though your 3G/HSDPA modem may have the capability of monitoring your data usage, it is often more accurate to check your usage via Celcom Online Customer Service. Apart from checking your bill, Celcom has actually include the section to check the status of your data usage.
Of course, the first thing you need to do is to login to Celcom Customer Service webpage, available at: http://www.celcom.com.my/ocs/ If you don’t have not signed up, then please do so. All you need is your I/C number and your phone number.
Once logged-in, go to My Account>Fair Usage Policy
You’ll be prompted with the explanation of the Fair Usage Policy with four buttons below it: Check Usage, Purchase Additional Data, View Purchase History and Help.
So click Check Usage to view your current data volume. Enter the Start Date and End Date of your billing cycle, then click Search. For your info, Celcom billing cycle is on 13th day of every month, meaning the data volume would be resetted on the 13th day.
You can then view your used volume in GB and of course other info such as allocated volume, throttled speed, date and usage. This feature comes is rather good as you can monitor your usage and help you decide whether you need to buy extra volume.
Currently, Celcom offers additional volume purchase at the rate of RM5 RM15 for 1GB or RM20 RM50 for 5GB. The purchased volume will be reflected in you next bill.
The latest rate for purchase of additional data volume is RM15 for 1GB and RM50.00 for 5GB.
Please consult Celcom Careline regarding pro-rate. Your first bill will exceed the actual pricing of your package depending on the pro-rate (calculation from the day of activation to your actual bill cycle date).
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knp pembayran sy RM80 lebih, package yg sy ambil RM48..knp tu....
tolong bg tau sy.
i 4gt 2 pay my broadband payment for 2months then for what tey wan sent for lawyer notis......i wan 2 noe reason for that matter
Guys, I am not in charge of Celcom Broadband here. What you all can do is to contact Celcom directly.
im a new celcom broadband subscriber. i just bought it 1month before. so, last month i receiced the bill for RM109.10. first month its not problem. my dealer already told me. this is the second month. suddenly i received a msg fro m celcom that my bill exceeded RM150. how can POSSIBLE...? my package is only for RM68.
Vishattre, please contact Celcom as soon as possible. Call them to get your bill info. There might be extra charges.
i use broadband billing, can I buy additional data volume before I pay my bill?
Yes, as long as it's within your credit limit.
after the b.band line is just cut from my connection and then i don't use for 2 month..is that is still to pay for the 2month i dun use,,,
can i sign up for both my phone number and my celcom broadband?
I think so, but not advisable since you need to remove your sim card from your phone to the modem to use it, unless you're using it on your phone itself of course.
i have using celcom for a year,recently i had a problem that i received the message that u had exceded 5 gb(in 6 days) .but i have used only about 1 gb.how it is possible,thy reduce the speed also.please tell me the reason.
Kadhar, my blog is NOT Celcom's. Please check directly with CELCOM.
really i don't want used already u'r celcom b.band cause every night if i come back from job we'r see moives. After one weak already can't see any moives. if i see moives connection very slow.I think one moive we want to see must wait two days. I can pay money. I was pay many time . Never change. always like this. SO BAD
@ Sui Thang: You should be aware that this is not a Celcom page. I'm just blogging about it. :) And please bear in mind that there is bandwidth cap to most wireless broadband not just Celcom. If you keep on watching movie, it's normal that they throttle your speed.
Hi, can anyone tell me how to check the billing cycle date?
Hi,
Is that your first bill? If it's not, check your bill for the date when it's calculated. Else you'll need to call Celcom Careline to check.