If you’re using Celcom wireless broadband, you should be well-aware of the 5GB data usage limit based on its fair usage policy. Though your 3G/HSDPA modem may have the capability of monitoring your data usage, it is often more accurate to check your usage via Celcom Online Customer Service. Apart from checking your bill, Celcom has actually include the section to check the status of your data usage.
Of course, the first thing you need to do is to login to Celcom Customer Service webpage, available at: http://www.celcom.com.my/ocs/ If you don’t have not signed up, then please do so. All you need is your I/C number and your phone number.
Once logged-in, go to My Account>Fair Usage Policy
You’ll be prompted with the explanation of the Fair Usage Policy with four buttons below it: Check Usage, Purchase Additional Data, View Purchase History and Help.
So click Check Usage to view your current data volume. Enter the Start Date and End Date of your billing cycle, then click Search. For your info, Celcom billing cycle is on 13th day of every month, meaning the data volume would be resetted on the 13th day.
You can then view your used volume in GB and of course other info such as allocated volume, throttled speed, date and usage. This feature comes is rather good as you can monitor your usage and help you decide whether you need to buy extra volume.
Currently, Celcom offers additional volume purchase at the rate of RM5 RM15 for 1GB or RM20 RM50 for 5GB. The purchased volume will be reflected in you next bill.
The latest rate for purchase of additional data volume is RM15 for 1GB and RM50.00 for 5GB.
Please consult Celcom Careline regarding pro-rate. Your first bill will exceed the actual pricing of your package depending on the pro-rate (calculation from the day of activation to your actual bill cycle date).
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"For your info, Celcom billing cycle is on 13th day of every month, meaning the data volume would be resetted on the 13th day."
actually the billing cycle differs among users. mine is at the 28th and i know some ppl who have different bill cycle..
1GB cost RM15
5GB COST RM50
Celcom suddently increase the price without notice the broadband subscribers
why i need to pay rm69.30? i jz new subscribe the clcm b.bnd.. tat dy they said i jz need to rm38 for first 3 mnth? stll confuse...??
Is this your first bill? There may be a pro-rate from the data when you begin using the Broadband. Starting next bill, it should be RM38.
me too! i also new subscribe 4 celcom broadband, n i take rm48 pcage, but at my fez bill, i have to pay rm 75! why? i should only pay 4 rm48 at 3 fez month right? please explain clearly.
Nope. there r additional processing charges. my seller mentioned that to me dat 1st bill will have an additional charges plus d rm 38 package dat i subscribed. i think every 1st subscriber will be charge too. its whether ur seller didnt explain it to u or u had sumhow misunderstood. but trust me. there r additional charges apply d 1st time u subscribe.
ops wrong, rm38 at 3 fez month.
KNP ADA TUNGGAKAN RM 40.00 UTK BIL BLN 10...SDGKAN UTK BLN 9 SY DH BYR...TP T'LWT BYR...BYR PD 3.10.10
i still didn't receive my letter for my payment,it has been two month i didn't pay because i dont have my broadband sim number n id.and the payment should be only rm38 for two month as said.but my bill increased to rm72 this month.
im one of the celcom broadband user...been using it about a year plus..
recently this few months seems that the speed of this broadband unsteady n sometimes disconnect by itself...
tired of complaining to them..n each time they told me to set to the GPRS ..use it for 30mins or 1hours than change it to 3G again...
its still the same..for me its no point for me paying high bil for the service that i can get only GPRS speed...cant fully utilize the bil RM90+ for high speed 3G...
if im not mistaken nplzdo correct me if im wrong..is it celcom using the TM tower for transmit its signal...?
n if not mistaken n plz do correct me..is it the new broadband intown " YES "
also sharing the same tower..?
n its seems that i noticed that since YES testing its service n currently just launch,
celcom broadband speed fluctuate unsteady n slow...
any comment about this n how to improve the celcom speed..im in klang valley..
saya amat berpuas hati diatas pelangan broadband,cuma kadang kala ketika cuaca,kekuatan 3g akan kurang,dan satu lagi bagaimana cara nya nak reset data,maksud saya,lambat ketika saya download apa apa dari minternet.
Chek my payment broadband celcom.