If you’re using Celcom wireless broadband, you should be well-aware of the 5GB data usage limit based on its fair usage policy. Though your 3G/HSDPA modem may have the capability of monitoring your data usage, it is often more accurate to check your usage via Celcom Online Customer Service. Apart from checking your bill, Celcom has actually include the section to check the status of your data usage.

Of course, the first thing you need to do is to login to Celcom Customer Service webpage, available at: http://www.celcom.com.my/ocs/ If you don’t have not signed up, then please do so. All you need is your I/C number and your phone number.

Once logged-in, go to My Account>Fair Usage Policy

You’ll be prompted with the explanation of the Fair Usage Policy with four buttons below it: Check Usage, Purchase Additional Data, View Purchase History and Help.

So click Check Usage to view your current data volume. Enter the Start Date and End Date of your billing cycle, then click Search. For your info, Celcom billing cycle is on 13th day of every month, meaning the data volume would be resetted on the 13th day.

You can then view your used volume in GB and of course other info such as allocated volume, throttled speed, date and usage. This feature comes is rather good as you can monitor your usage and help you decide whether you need to buy extra volume.

Currently, Celcom offers additional volume purchase at the rate of RM5 RM15 for 1GB or RM20 RM50 for 5GB. The purchased volume will be reflected in you next bill.

UPDATES:

The latest rate for purchase of additional data volume is RM15 for 1GB and RM50.00 for 5GB.

Please consult Celcom Careline regarding pro-rate. Your first bill will exceed the actual pricing of your package depending on the pro-rate (calculation from the day of activation to your actual bill cycle date).

85 Comments

  • mamat, December 31, 2012 @ 12:00 pm Reply

    salam bro…
    mcmana nak check limit data plan…ada dapat notification ker..

  • shasha, January 23, 2013 @ 4:46 pm Reply

    my broadband acc dh blok..i tak tau nak byar brapa n mcm mana nak check acc saya?

    • KeeMan, January 31, 2013 @ 1:16 pm Reply

      Kena login dalam customer service online. Or CALL jer celcom untuk unblock lepas buat pembayaran.

  • aishah mahiran, March 26, 2013 @ 1:29 pm Reply

    Hai,, macamane nak block broadband sb dicuri, sebelum sya gi ke center for temination. Thanks

    • KeeMan, April 25, 2013 @ 8:02 am Reply

      Memang kena terminate di Centre.

  • deen, April 5, 2013 @ 11:12 pm Reply

    hi bro…mcmne nak taw no acc brdbnd sy?
    juz ad no phne je..boleh bantu?

  • UDIN, April 23, 2013 @ 1:23 am Reply

    Bagaimana nak purchase of additional data volume

    • KeeMan, April 25, 2013 @ 7:56 am Reply

      Hi,

      Cara paling senang, hantar SMS melalui Celcom Broadband Manager (pergi ke TEXT, lepas tu hantar BROADBAND VOL ke 22188.

      Arahan untuk cara purchase akan diberikan.

  • Mu sin kooi, August 29, 2013 @ 11:53 pm Reply

    Difficult to find my bal data

    • KeeMan, September 5, 2013 @ 2:15 pm Reply

      Have you login?

  • bisnesinternet, September 15, 2013 @ 3:34 pm Reply

    susah bebenor ler teman nk login msuk celcomonlinecustomerservice.
    p mai p mai pusing suh enter no broadband..
    xjugak2 blh msuk padahal guna pword yg celcom bgi..
    give up teman!

    • KeeMan, October 1, 2013 @ 12:33 pm Reply

      Sekat kat mana bro?

  • shyriennia, October 1, 2013 @ 8:35 am Reply

    macam mana mauh tahu yang b.band kita sudah dibayar, please help me, cause im try to connet internet, cant..

    • KeeMan, October 1, 2013 @ 12:33 pm Reply

      Boleh try sms to Celcom, check billing.

  • Johan, December 7, 2013 @ 4:02 pm Reply

    Boleh x guna ni utk check accessed website? Selalu guna utk facebook je tapi data usage tinggi semacam..suspect ada org curi line la.

    • KeeMan, December 8, 2013 @ 4:38 pm Reply

      So far tak dapat. Tapi boleh call Celcom Careline untuk dapatkan maklumat terperinci.

  • max, December 18, 2013 @ 9:51 pm Reply

    Gune data internet celcm bagi android ni free ?

    • KeeMan, December 24, 2013 @ 9:22 pm Reply

      Tak, still kira.

  • max, December 28, 2013 @ 5:56 am Reply

    Dia caj mcm mn

  • kokk, February 12, 2014 @ 6:40 pm Reply

    Saya gune celcom wifi ni . Saye beli yg 4gb rm70 sebulan tapi kenapa bila bil sampai dia charge rm107 ? Dia charge ape ?

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