How to Check and Manage Your Celcom Broadband Data Usage Limit

If you’re using Celcom wireless broadband, you should be well-aware of the 5GB data usage limit based on its fair usage policy. Though your 3G/HSDPA modem may have the capability of monitoring your data usage, it is often more accurate to check your usage via Celcom Online Customer Service. Apart from checking your bill, Celcom has actually include the section to check the status of your data usage.

Of course, the first thing you need to do is to login to Celcom Customer Service webpage, available at: http://www.celcom.com.my/ocs/ If you don’t have not signed up, then please do so. All you need is your I/C number and your phone number.

Once logged-in, go to My Account>Fair Usage Policy

You’ll be prompted with the explanation of the Fair Usage Policy with four buttons below it: Check Usage, Purchase Additional Data, View Purchase History and Help.

So click Check Usage to view your current data volume. Enter the Start Date and End Date of your billing cycle, then click Search. For your info, Celcom billing cycle is on 13th day of every month, meaning the data volume would be resetted on the 13th day.

You can then view your used volume in GB and of course other info such as allocated volume, throttled speed, date and usage. This feature comes is rather good as you can monitor your usage and help you decide whether you need to buy extra volume.

Currently, Celcom offers additional volume purchase at the rate of RM5 RM15 for 1GB or RM20 RM50 for 5GB. The purchased volume will be reflected in you next bill.

UPDATES:

The latest rate for purchase of additional data volume is RM15 for 1GB and RM50.00 for 5GB.

Please consult Celcom Careline regarding pro-rate. Your first bill will exceed the actual pricing of your package depending on the pro-rate (calculation from the day of activation to your actual bill cycle date).

Comments:

85 Comments

  1. aishah mahiran March 26, 2013 at 1:29 pm - Reply

    Hai,, macamane nak block broadband sb dicuri, sebelum sya gi ke center for temination. Thanks

    • KeeMan April 25, 2013 at 8:02 am - Reply

      Memang kena terminate di Centre.

  2. deen April 5, 2013 at 11:12 pm - Reply

    hi bro…mcmne nak taw no acc brdbnd sy?
    juz ad no phne je..boleh bantu?

  3. UDIN April 23, 2013 at 1:23 am - Reply

    Bagaimana nak purchase of additional data volume

    • KeeMan April 25, 2013 at 7:56 am - Reply

      Hi,

      Cara paling senang, hantar SMS melalui Celcom Broadband Manager (pergi ke TEXT, lepas tu hantar BROADBAND VOL ke 22188.

      Arahan untuk cara purchase akan diberikan.

  4. Mu sin kooi August 29, 2013 at 11:53 pm - Reply

    Difficult to find my bal data

    • KeeMan September 5, 2013 at 2:15 pm - Reply

      Have you login?

  5. bisnesinternet September 15, 2013 at 3:34 pm - Reply

    susah bebenor ler teman nk login msuk celcomonlinecustomerservice.
    p mai p mai pusing suh enter no broadband..
    xjugak2 blh msuk padahal guna pword yg celcom bgi..
    give up teman!

    • KeeMan October 1, 2013 at 12:33 pm - Reply

      Sekat kat mana bro?

  6. shyriennia October 1, 2013 at 8:35 am - Reply

    macam mana mauh tahu yang b.band kita sudah dibayar, please help me, cause im try to connet internet, cant..

    • KeeMan October 1, 2013 at 12:33 pm - Reply

      Boleh try sms to Celcom, check billing.

  7. Johan December 7, 2013 at 4:02 pm - Reply

    Boleh x guna ni utk check accessed website? Selalu guna utk facebook je tapi data usage tinggi semacam..suspect ada org curi line la.

    • KeeMan December 8, 2013 at 4:38 pm - Reply

      So far tak dapat. Tapi boleh call Celcom Careline untuk dapatkan maklumat terperinci.

  8. max December 18, 2013 at 9:51 pm - Reply

    Gune data internet celcm bagi android ni free ?

    • KeeMan December 24, 2013 at 9:22 pm - Reply

      Tak, still kira.

  9. max December 28, 2013 at 5:56 am - Reply

    Dia caj mcm mn

  10. kokk February 12, 2014 at 6:40 pm - Reply

    Saya gune celcom wifi ni . Saye beli yg 4gb rm70 sebulan tapi kenapa bila bil sampai dia charge rm107 ? Dia charge ape ?

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